Terms and Conditions - Regent Connect Tourism

Terms and Conditions for Regent Connect Tourism LLC

Welcome to the Regent Connect Tourism LLC website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By accessing this website and utilizing our services, you accept these Terms and Conditions in full. Regent Connect Tourism LLC reserves the right to modify or update these terms at any time. It is your responsibility to review these terms periodically for any changes.

2. Services Overview

Regent Connect Tourism LLC provides various tourism-related services, including but not limited to, sightseeing tours, adventure tours, exclusive chauffeur services, event planning, and corporate travel arrangements. Additional terms may apply to specific services, and these will be provided to you upon booking.

3. Booking and Payments

Booking: All bookings are subject to availability. Confirmation will be sent to the customer upon successful completion of the booking process.
Payments: Payments are due at the time of booking unless otherwise stated. Payment methods are as described on the website.
Cancellations and Refunds: Cancellations may incur fees as specified in the cancellation policy for each service. Refund eligibility and processing times vary depending on the service booked and any third-party policies involved.

4. Sanctions Compliance

Regent Connect Tourism will NOT deal with or provide services/products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of the UAE.

5. Use of Website Content

All content, including text, images, videos, and graphics on this website, is the property of Regent Connect Tourism LLC or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from this website without our explicit written permission.

6. Refund Policy

Refunds will be processed only through the original mode of payment.

7. Method of Payment

Accepted Payment Methods: We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).
Logos of the accepted payment methods must be displayed on the Home Page and the Payment Checkout Page.

8. Cancellation Policy

Cancellation terms and conditions apply as per the specific products/services offered by Regent Connect Tourism.

9. Address & Contact Details

Ensure the address and contact information match the Merchant Declaration Form (MDF).
Country of Merchant Domicile: UAE

10. User Responsibilities

When using our website, you agree:

Not to use the website for any illegal or unauthorized purpose.
To provide accurate information when booking services.
Not to engage in any activity that could harm, disable, or overburden our website.

11. Third-Party Services and Links

Our website may contain links to third-party websites, services, or products. Regent Connect Tourism LLC is not responsible for the content or policies of these third-party sites and advises users to review their terms and privacy policies.

12. Liability and Disclaimer

Service Accuracy: Regent Connect Tourism LLC strives to provide accurate and up-to-date information. However, we do not guarantee that all information on the website is error-free or current.
Limitation of Liability: Regent Connect Tourism LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Travel Risks: Some tours or activities may involve inherent risks. Regent Connect Tourism LLC is not liable for any personal injury, property damage, or loss during participation in our tours or activities.

13. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.

14. Governing Law

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.